As a valued client of the Midway family, we appreciate the relationship and trust you place in our team with when you visit our offices and use our vehicles. We want to ensure you that we are staying informed about the situation with the Coronavirus and doing everything we can to ensure the safety of you and our employees. Midway’s safety and health practices are of the utmost importance and always our highest priority.
Midway’s standard operating procedures before each rental have always included a complete vehicle cleaning and disinfecting of interior surfaces. This includes, but is not limited to, the complete steering wheel and controls, door handles and any buttons, radio and climate controls, seat adjustments, cup holders, arm rests, trunk area, seat belt buckles, and more.
While we continue to provide the newest and cleanest vehicles and focus on the highest customer service experience, we completely understand that travel plans may change. We want you to know that we are always here for you and offer the flexibility of reservation changes without penalty.
We are committed to maintaining strong relationships with all of our clients and we thank you for your continued trust and support in Midway.