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| Q: | What are the requirements to rent a car from Midway car rental?To rent a car from Midway car rental, you must have a driver's license, and credit card present, in your name, at the time that you pick up the vehicle. If you will be declining our insurance coverage, proof of coverage will be required when you pick up the vehicle. | | Q: | What are your age requirements for renting a car?The minimum age required to rent a Midway Car Rental car is 21 for standard cars. Standard cars are full size cars and smaller. You must be 25 or older to rent a luxury car, 7 seater suv, 15 pass van, cube truck and or specialty vehicle. Check with the specific rental location or the nearest Midway Car Rental office for details. Additional charges apply to all renters under 25. The rental charges differ for each location.
| | Q: | What type of credit card can I use to rent the car? Midway car rental accepts all of the major charge cards listed below. The charge card must be in the renter's name. Debit, Check or Cash cards are not accepted as credit identification at the beginning of the rental. They can be used however at the end of the rental for payment of rental charges. For Los Angeles county residents, a minimum of $500.00 must be available on your charge card at the time that you pick up your car. For any additional details, please call the office directly.
• American Express
• MasterCard
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• Diners Club
• Visa
• Discover Card | | Q: | What are your Driver's License Requirements? The following driver's licenses are accepted by Midway Car Rental in the United States:
A license issued by any United States state, territory, or possession. A Canadian province, a country that participated in the 1949 Geneva Convention on Road Traffic or the 1943 Convention on the Regulation of Inter-American Automobile Traffic or has a reciprocal agreement with the United States.
The Drivers license must be an original, be present at the time of pick up, and be in the name of the person who is picking up the car.
| | Q: | Will Midway Car Rental accept an expired driver's license? The renter's driver's license must be valid for the entire rental period. Expired licenses will not be accepted. | | Q: | If I leave my license at home can I have a copy faxed to you? No, Midway Car rental will not accept a faxed license. | | Q: | Is an International Driver's License accepted? An International Driving Permit (IDP) serves only as a translation of a valid driver's license.
While helpful if you have a driver's license printed in a language other than English it is not mandatory in order to rent a Midway Car Rental car. An IDP must always be presented in conjunction with the official drivers license of the
issuing country. | | Q: | I don't have a driver's license. Can I rent the car and have someone else drive it? You must have a valid license present in your name in order to rent a Midway Car Rental vehicle. The only time Midway Car Rental will rent to a non-licensed renter is if the individual is unable to drive due to a disability. | | Q: | Do you offer shuttle services for any of the offices? LAX office offers free shuttle service during business hours. Our LAX airport shuttle will pick you up at your LAX airline terminal and bring you to the LAX office located inside the Radisson Hotel. Our Shuttle service will only travel to and from the LAX office and the LAX airport. Our shuttle will not bring you to your house. Yes, our LAX office offers free shuttle service to the LAX office during these hours: monday -friday 6a-10pm ( 24 hour return shuttle is available- however the pick up for the car must be between 6a-10p) sat-sun-- 8a-6pm
Cars may be returned after hours at LAX, and the Radisson shuttle is available for use, however cars must be picked up during office hours.
24-hour shuttle service is available to return your vehicle to the LAX location.
Pick up service is available with advance notice at our other locations. If you are 5 miles or less from the location, you may arrange to get pick up service for your rental. Since this service is based on availability, please call the office directly in advance to. The LAX office will only pick up from surrounding hotels or businesses, not personal residences. | | Q: | Where is the LAX office The LAX office is located inside the Radisson Hotel, across the street from the LAX airport. Their office address is 6225 W. Century Blvd, Los Angeles, CA. A shuttle is available to pick up your car from the airline terminal. We are the closest car rental facility to the LAX airport terminal. | | Q: | I am a Renter of Midway Car Rental and I got into an automobile accident. What do I do? | | Q: | I just received a call from Midway stating there was a damage to the car I was renting but I was not involved in an accident. What do i do? | | Q: | I am not a renter. I was involved in an accident with Midway's Renter/Driver. What do I do? |
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| | Lax Shuttle Information The LAX office is located inside the Radisson Hotel, across the street from the LAX airport. Their office address is 6225 W. Century Blvd, Los Angeles, CA. A shuttle is available to pick up your car from the airline terminal. We are the closest car rental facility to the LAX airport terminal. Our LAX airport shuttle will pick you up at your LAX airline terminal, make 2 stops, then bring you to the Radisson hotel. Our shuttle will not bring you to your house. After collecting your luggage please exit the baggage claim area on the lower level of the airport. Proceed to the center island to the HOTEL pick up area which is indicated by the overhead "RED" sign. The Radisson LAX shuttle will be BLUE. Board the BLUE Radisson Shuttle Bus, which will take you to the LAX Radisson, and our office. The Midway LAX office is located on the main level of the hotel, near the restaurant. You must have your driver's license, and credit card with you. If you will be providing your own insurance for your rental, please bring your insurance card with you. All documents must be in your name. If you are a Los Angeles resident, you must bring a current utility bill in your name, with your current address, to the rental office.
The LAX office is open Mon- Fri 6a-11pm, sat/sun 6a-11pm. You must arrive during operating hours to pick up a car. 24 hour return only is available. | | | Acceptable Charge CardsThe charge card must be in the renter’s name. Check or Cash cards are not accepted as credit identification at the beginning of the rental. They can be used however at the end of the rental for payment of rental charges.Pre-paid credit cards are not accepted at any time. Debit cards with Visa Logos may be accepted on short term- standard car rentals. Debit cards may not be used for SUV, luxury or Van rentals.A minium of $350 must be available on a major credit card for a standard car rental. See customer service agent for limits required on specialty vehicles. A minimum of $500.00 must be available on a debit card, proof of residency, utility bill, and current driver's license must accompany it. No debit cards for luxury or specialty vehicles. Acceptable credit cards: American Express, MasterCard, Diners Club, Visa, Discover Card. Please feel free to contact your Midway Representative in advance to get an estimate of your credit card authorization. | | | No brand guaranteesMidway Car Rental does not guarantee specific brands or colors of vehicles at any time. If the vehicle that you reserved is not available, an alternate or upgraded vehicle may be assigned at management discretion.
| | | Local PoliciesOne-way rentals are based on availability, must be returned in CA, and a one-way service fee applies. Check with betha@nowcom.com for drop off details. Cars that receive unlimited mileage are approved for unlimited mileage in the state of CA only. | | | Contract RatesIf your vehicle is needed beyond the due date stated at the time of the opening of the contract, the customer MUST return to the original rental office and sign a new contract. The rate is subject to change. When a vehicle is reserved and rented, the confirmed rate is only good during that specific time period. Any extension, or revision of the orginal reservation of any amount of time will result in a rate change. Rates are not pro-rated.
| | | No Show PolicyReservations are valid and honored for up to three hours after the requested pick up time. If the vehicle is not picked up within three hours of the requested pick up time your reservation status will be changed to a NO SHOW. We ask that you contact Midway Car Rental if you need to change the pick up time of your requested vehicle to avoid any problems.
| | | Collision Damage WaiverIn California, the renter is liable for all damage to the Midway Car Rental vehicle regardless of fault. The renter is also liable for loss of use of the vehicle (revenue lost while the car is being repaired).
Renters may purchase Collision Damage Waiver (CDW) which relieves them of all financial responsibility for loss or damage to the Midway Car Rental vehicle as long as they comply with the terms of the rental agreement. In California, CDW does not relieve the renter for theft resulting from failure to use ordinary care. Cost of CDW will vary by car, group and rate. Please check with the rental agent or nearest Midway Car Rental reservation center for details.
If you have rental car coverage through your personal insurance or charge card, CDW offers maximum protection while your personal insurance or charge card coverage may contain a deductible. If you have any questions, check with your insurance provider. Written proof of insurance is required at all of our locations.
| | | Personal Accident CoveragePersonal Accident Coverage provides medical expense benefits to the renter and all passengers in the Midway Car Rental vehicle.
The renter is covered 24 hours a day during the rental for the following: $1,500 medical coverage for injuries due to an accident, $250 for ambulance expenses. | | | Supplemental Liability InsuranceSupplemental Liability Insurance (SLI) may be purchased at time of rental, and provides renter with supplemental insurance coverage from the California State Limits of $35,000 to $1 million. | | | Insurance and Optional ServicesPublic Liability and Property Damage: Midway Car Rental meets the financial responsibility laws of the State of California. In California, no liability coverage is provided to the renter/driver unless Renter's Liability Protection is purchased or renter provides proof of insurance as required by state law. Proof of liability coverage is required by state law. Proof of coverage would be your insurance card, or policy page from your personal car insurance policy. | | | Renter's Liability Protection Renters may purchase Renter's Liability Protection (RLP) at the time of rental. Liability coverage is required in the state of CA. You must either provide written proof of coverage or purchase. Liability coverage does not cover your rental car, it covers any damage that your vehicle would cause to any 3rd party property. Liability coverage provides third party liability protection for bodily injury ($15,000 per person, $30,000 per accident) and property damage ($5,000) to third parties, as mandated and at the limits required by California. If you purchase the SLI/RLP protection package, it will provide third party liability protection for bodily injury and property damage in excess of any existing insurance, from the states minimum limits to one million dollars. Renters in California who purchase RLP will receive California required liability coverage. Check with the rental agent or nearest Midway Car Rental reservation center for cost and availability of RLP. Written proof of liability coverage is required at all of our offices if you will be declining our coverage.
| | | WARNING TO RENTERS WARNING TO RENTERS: Your personal automobile insurance carrier or insurance provided by your credit card company may provide some of the optional coverage’s listed above. Please check with your insurance carrier and/or your credit card company before you purchase to avoid duplicative coverage. Please be advised that your optional coverage may be void if the damage or loss results from an authorized driver's (A) intentional, willful, wanton, or reckless conduct, (B) operation of the vehicle under the influence of drugs or alcohol, (C) towing or pushing anything, (D) operation of the vehicle on an unpaved road if the damage or loss is a direct result of the road or driving conditions, (E) used for commercial hire, (F) used in connection with conduct that could be properly charged as a felony, (G) involved in a speed test or contest or in driver training activity, (H) operated by a person other than an authorized driver, (I) operated outside of the United States, (J) renter provided fraudulent information to the rental company, (K) carry hazardous material, or (L) provided false information and the rental company would not have rented the vehicle if it had instead received true information. | | | Driver's License All drivers must have a valid driver's license in their possession to rent a vehicle. No copies or faxed licenses will be accepted at any time. The original license must be presented, and must be in the name of the driver.The renter’s driver’s license must be valid for the entire rental period.
An International Driving Permit (IDP) serves only as a translation of a valid driver’s license. An IDP must always be presented in conjunction with the official drivers license of the issuing country.
Midway Car Rental will not rent to a holder of a license that restricts them to daytime driving only or to business driving only.
A learner’s permit is not accepted. A valid temporary license is accepted with supporting ID. Expired licenses will not be accepted.
| | | Second Means of IdentificationYou are required to also present a second means of identification with your signature. Any second means of I.D. with a signature is acceptable; such as a department store card, library card, etc. However, it should not be the same as the credit identification. (For example if you are using American Express for the rental, a different means of identification with a signature must be shown.) LOS ANGELES county residents, picking up a car at the LAX location are also required to bring with them at the time of car pick up , a utility bill from their currently home address with their name on it . Without this additional means of ID, the car will not be issued. | | | Pick up Policy Domestic rental reservations will be held 3 hours from the booked rental time before the car is released. International reservations will be held for 4 hours from the booked rental time.
The LAX office is open Mon-Sun 6am-11pm. If you do not arrive by your scheduled pick up time, your reservation will be cancelled.
| | | Rates and CurrencyRates are in U.S. dollars (USD). The rate of exchange at the end of the rental applies.
Taxes are additional.
Surcharges may apply. Please check at the time of rate information or reservation for the amounts of any applicable surcharges.
Midway Car Rental also offers special negotiated rates for Corporate Association Government Meetings, conventions, weddings, Production Company Studios. | | | Additional Drivers At the time of rental an additional driver must be at least 21 years of age, present a valid driver’s license, present a Midway Car Rental honored charge card, complete an additional driver form. For certain vehicles, 25 year old age restrictions might be in effect.An authorized driver for a disabled renter is exempt from the additional driver credit requirement.
There is no charge for additional drivers for rentals beginning at this location. However, all additional drivers must have their own credit card, in their name, present with them at the time of the rental.
There is no charge for one added driver if over the age of 25. | | | Special Services Child Safety Seats are available at this location with a minimum of 24-hour advance booking. The cost of the Child Safety Seat is $10.00 per day. Since availability at times is limited, please reserve child seats in advance.
Ski Racks are not available at this location. Snow Chains are not available at this location. Midway Car Rental vehicles are equipped with all weather tires
| | | Our rates and you are chargedOur rates are on a 24 hour time clock, and you are given a 59 minute grace period to return your vehicle, before it turns into another day charge.
| | | Contract ViolationsContract violations include, but are note limited to : 1. Driving the vehicle outside of CA or NV 2. Driving while intoxicated 3. Towing of any sort 4. Failure to return the rental vehicle by due date 5. Operation of the vehicle by someone who is not listed as an authorized driver on the contract 6. Failure to pay all charges listed on the contract at time of return.
| | | Drop off policy feesIf arrangements are made in advance, you may pick up your vehicle at one Midway location and return to another Midway location. The drop off fee begins at $25.00. Please contact a location manager for your exact fee. | | | GPS NAVIGATION SYSTEMS Most of our vehicles are not equipped with a GPS navigation system. However, GPS systems may be rented at the counter when you rent your vehicle based on availabiltiy. For additional questions regarding GPS systems please contact the office directly.
| | | Vehicles Leaving CaliforniaMidway vehicles are permitted to enter California and Nevada only. If your rental agreement states "unlimited" mileage, it is unlimited mileage in the State of CA and NV only. Vehicles are not permitted to enter Mexico at any time.
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